Privacy Policy

At Casa Talavera Imports, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer.

1. Information We Collect

When you visit or shop at casatalaveraimports.shop, we may collect:

  • Personal information: name, email address, shipping address, billing address, and phone number when you place an order or create an account.
  • Payment information: processed securely through Shopify Payments. We do not store your full card number.
  • Device & usage data: browser type, IP address, pages visited, and referring URL collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Improve our website and product offerings
  • Send marketing emails if you have opted in (you can unsubscribe at any time)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only as needed to operate our business:

  • Shopify — our e-commerce platform (see Shopify's Privacy Policy)
  • Shipping carriers (USPS, UPS, FedEx) — to deliver your order
  • Payment processors — to securely handle transactions
  • Analytics providers (Google Analytics) — to understand how our store is used

4. Cookies

We use cookies to keep your shopping cart active, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not work as intended.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority if applicable

To exercise any of these rights, email us at casatalaveraimport@gmail.com.

7. Security

Our website uses SSL encryption (HTTPS). All payment transactions are processed through Shopify's PCI-compliant payment system.

8. Children's Privacy

Our store is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Casa Talavera Imports
100 Michigan St NE, Grand Rapids, Michigan 49503, United States
casatalaveraimport@gmail.com